Abstract:
The paper presents a case study regarding the analysis of the quality of the manufacturing process of covers for soft furniture within the company "Miso Textile" L.T.D. The research methodology included the application of Shewhart statistical control charts for the quality indicator - the weight of the defective products, identified at the final control of the products manufactured for a period of two consecutive years. It has been found that the manufacturing process as a whole is not stable because the variation of the quality indicator analyzed exceeds the calculated control limits of the process. It is recommended to develop measures to improve the quality of products through actions aimed at the personnel directly involved in the production and at the methods of organizing the work.