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Influence of technology acceptance model (TAM) on customer adoption of e-banking practice in Lagos state

Show simple item record LADIPO, Patrick DIXON-OGBECHI, Bolajoko ENYINNAYA, Nnenna AKEKE, Olushola 2021-09-29T08:07:58Z 2021-09-29T08:07:58Z 2021
dc.identifier.citation LADIPO, Patrick, DIXON-OGBECHI, Bolajoko, ENYINNAYA, Nnenna et al. Influence of technology acceptance model (TAM) on customer adoption of e-banking practice in Lagos state. In: Journal of Social Sciences. 2021, V. 4, N. 2, pp. 124-138. ISSN 2587-3490, eISSN 2587-3504. en_US
dc.description.abstract This study was put together to examine the influence of TAM (Technology Acceptance Model) extension model on customer adoption of e-banking practice in Lagos state. Furthermore, to capture the extended model four (4) elements of innovation characteristics namely innovation relative advantage, innovation complexity, innovation compatibility and innovation information were added into original TAM model to determine their relationship with customer adoption. The study utilized descriptive research design and collected data through cross-sectional survey method. Validated questionnaires of four hundred copies were given to the needed respondents and the data collected were analyzed using both descriptive and inferential statistical tools. Results revealed a substantial relationship between the dimensions of TAM extension model and customer adoption. The study recommends that an innovation will do very well if the innovation is made to capture all the variables investigated in this study to ensure rapid diffusion/adoption of the innovation for the whole process to be successful. en_US
dc.description.abstract Acest studiu a fost realizat pentru a examina influența modelului de extensie TAM (Modelul de acceptare a tehnologiei) asupra adoptării de către clienți a practicii de e-banking în statul Lagos. În plus, pentru a surprinde modelul extins, au fost adăugate patru (4) elemente ale caracteristicilor inovației, respectiv : avantajul relativ al inovației, complexitatea inovației, compatibilitatea inovației și informațiile despre inovație în modelul original TAM pentru a determina relația lor cu adoptarea clienților. Studiul a utilizat un proiect de cercetare descriptivă și a colectat date prin metoda de cercetare transversală. Chestionarele validate de patru sute de exemplare au fost date respondenților necesari, iar datele colectate au fost analizate folosind atât instrumente statistice descriptive, cât și inferențiale. Rezultatele au relevat o relație substanțială între dimensiunile modelului de extensie TAM și adoptarea clienților. Studiul recomandă: pentru ca o inovație să funcționeze foarte bine, aceasta trebuie concepută prin a surprinde toate variabilele. De asemenea, este necesar de a asigura difuzarea / adoptarea rapidă a inovației pentru ca întregul proces să aibă succes. en_US
dc.language.iso en en_US
dc.publisher Technical University of Moldova en_US
dc.relation.ispartofseries Journal of Social Sciences;2021, V. 4, N. 3
dc.rights Attribution-NonCommercial-NoDerivs 3.0 United States *
dc.rights.uri *
dc.subject e-banking en_US
dc.subject technology acceptance models en_US
dc.subject modele de acceptare a tehnologiei en_US
dc.title Influence of technology acceptance model (TAM) on customer adoption of e-banking practice in Lagos state en_US
dc.type Article en_US

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